Privacy

TissuCare collects the information you submit in a form (contact details, your request and optional photos) to respond and organize the service. This information remains in our internal communications and records.

This collection takes place whether or not you accept optional cookies. To avoid recording a resubmitted request twice, your browser keeps a random submission reference for the session, without your contact details. Your privacy choice is also stored in your browser. These items support how the website works and are not optional measurement tools.

Measurement and advertising

With your consent, we retain ad-source parameters (GCLID, GBRAID, WBRAID, campaign and UTM identifiers), landing page, referrer and first-visit time for up to 90 days. We use Google Tag Manager, Google Analytics, Google Ads and Meta Pixel to measure enquiries. Events we send contain no name, phone number, email, address or message. Google and Meta tools may process browsing information under their own policies.

We use Google consent mode. Before you make a choice, and after you reject optional cookies, Google Tag Manager loads with every Google consent type denied by default (ad storage, analytics storage, ad user data and ad personalization). In this state Google tags are not supposed to read or set Google cookies or advertising identifiers in your browser, but they may send cookieless signals (“pings”) to Google: for example that a page was viewed, that a form request was confirmed, or that a call, text or WhatsApp link was tapped. These signals contain no request number, name, email, phone number, selected service, campaign or click identifier. They are nevertheless not fully anonymous: Google may receive technical browser metadata (for example IP address and browser type) and the full address of the page you are viewing, and may use it under its own policies, including for aggregated conversion modelling. We do not keep any ad-source parameters without your consent.

After you select “Accept”, Google consent switches to granted and the full events described above are sent. If you later withdraw consent, it switches back to denied immediately and the page then reloads. Requests confirmed before you accepted are not sent again afterwards. Meta Pixel never loads without consent and stays disabled after you reject.

You may decline optional cookies and still use the website. You can change your choice at any time through “Tracking preferences” in the footer. Stored ad identifiers are removed if you decline. Submitted service enquiries remain in our service records.

Person responsible for personal information protection

For questions or requests to access, correct or delete your personal information, contact TissuCare: tissucare@gmail.com.